Terms of Service

These Terms of Service ("Terms") govern your use of the Crisp Plugin provided by our SaaS website ("Service"), which utilizes ChatGPT, an AI-powered language model, to generate customer support responses. Please read these Terms carefully before using our Service.

1. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.

2. Use of Service
2.1 Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you are of legal age to form a binding contract.

2.2 Subscription and Usage
The Service is available on a subscription basis. The subscription amount is determined based on your monthly usage of the Service. Usage includes the number of support responses generated by ChatGPT through the Crisp Plugin during the subscription period. The specific pricing details and subscription plans will be provided to you separately.

2.3 User-Submitted Websites
To provide accurate and relevant support responses, ChatGPT is trained on user-submitted websites. By using the Service, you acknowledge and agree that the content of your website may be used for training purposes. We respect your privacy, and any personal information will be handled in accordance with our Privacy Policy.

2.4 Restrictions
You agree not to misuse the Service or engage in any activity that may interfere with its proper functioning. Prohibited activities include, but are not limited to:
- Reverse engineering, decompiling, or disassembling any part of the Service;
- Accessing or using the Service for any unlawful or unauthorized purpose;
- Uploading or transmitting any viruses, malware, or other malicious code;
- Interfering with or disrupting the integrity or performance of the Service or its underlying infrastructure;
- Attempting to gain unauthorized access to any accounts, systems, or networks related to the Service;
- Using the Service to generate content that is defamatory, abusive, threatening, or violates any applicable law or regulation.

3. Intellectual Property Rights
3.1 Ownership
The Service, including all associated intellectual property rights, is owned by us or our licensors. All rights not expressly granted to you in these Terms are reserved.

3.2 License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for its intended purpose during the subscription period. You may not modify, adapt, or create derivative works based on the Service.

4. Disclaimer of Warranty
The Service is provided on an "as-is" and "as available" basis. We make no warranties, whether express or implied, regarding the Service, including its accuracy, reliability, or suitability for your specific needs. We do not guarantee that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.

5. Limitation of Liability
To the maximum extent permitted by applicable law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use the Service, even if we have been advised of the possibility of such damages.

6. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, or expenses (including attorneys' fees) arising out of or related to your use of the Service, violation of these Terms, or infringement of any rights of a third party.

7. Modifications to the Terms
We reserve the right to update or modify these Terms at any time without prior notice. The updated Terms will be effective upon posting on our website. Your continued use of the Service after the posting of the revised

 Terms constitutes your acceptance of the changes.

8. Termination
We may terminate or suspend your access to the Service, in whole or in part, at our sole discretion and without liability to you. Upon termination, your right to use the Service will cease immediately.

9. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

10. Entire Agreement
These Terms constitute the entire agreement between you and us regarding the Service and supersede any prior agreements or understandings, whether oral or written.

If you have any questions or concerns about these Terms, please contact us at contact@lunagpt.io.